The 2005 Supplement includes the following: New information about credit policies and procedures, the review and processing of credit applications, granting credit, creating and delivering invoices, collecting cash, and managing the credit and collections staff. Wide array of collection techniques, methods for managing payment deductions, and a discussion of the factors leading to a decision to outsource the collections function. In-depth discussions of the best ways to conduct inventory purchasing, receiving, storage, picking, and shipping. Chapter 41A gives an overview of ERP financial systems, particularly in regard to maintaining and upgrading them. Chapter 41B addresses a key concern of the controller- how does an ERP implementation impact the accounting department?