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Frederick Newell
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Books
(2 of 7)
Loyalty.com : Customer Relationship Management in the New Era of Internet Marketing
2002
Author:
Frederick Newell
Subject:
Business & Economics / Customer Relations
Subject:
Business & Economics / E-Commerce / Internet Marketing
Why CRM Doesn't Work : How to Win by Letting Customers Manange the Relationship
2010
Author:
Frederick Newell
Foreword by:
Seth Godin
Subject:
Business & Economics / Customer Relations
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