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Business & Economics (Customer Relations)
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Author Listings (Customer Relations)

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For more than thirty years, I have been a consultant to businesses in the areas of leadership, management, executive coaching, interpersonal skills, selling skills, and written communication. In 1989, I founded Lore International Institute, which became one of the leading leadership firms in the world. In 2008, Lore ....[more]
Seth Godin: - writes the most popular marketing blog in the world; - is the author of the bestselling marketing books of the last decade; - speaks to large groups on marketing, new media and what's next; - and is the founder of Squidoo.com, a fast-growing recommendation website. Godin is author of ten book....[more]
Dr. Leonard L. Berry is Distinguished Professor of Marketing, and holds the M.B. Zale Chair in Retailing and Marketing Leadership in the Mays Business School at Texas A&M University. He is also Professor of Humanities in Medicine in the College of Medicine at The Texas A&M University System Health Science Center. He ....[more]
I've devoted my business career to teaching frontline employees how to provide exceptional service to each and every customer. My management career was with BellSouth, where I was responsible for customer service results, and employee training and development. While at BellSouth, I also grabbed any opportunity to writ....[more]
He is the author of more than a dozen books in the Guerrilla Marketing series. A former vice president & creative director at J. Walter Thompson Advertising & Leo Burnett Advertising, he is chairman of Guerrilla Marketing International, a consulting firm serving large & small businesses worldwide. He lives San Rafael, ....[more]
David Lewis is a best selling author and an accomplished human resources and leadership expert. He has served as a consultant to dozens of the Fortune 500 and is a leading media contributor. Money Magazine called David Lewis a "high achiever" who is "on the fast track". David has been featured in the Dallas Morning ....[more]
Judy McKee is a nationally known motivational speaker, seminar leader, sales trainer and author. Her personal philosophy of motivation through education and commitment shines clearly throughout her presentations. Judy McKee is a pioneer in the telemarketing industry. She began her career as a telephone sales repre....[more]
After more than 20 years in publishing, I'm a pro at every phase of writing and editing manuscripts. In addition to authoring my own books, I work as a collaborator/ghostwriter with people from the fields of entertainment, business, the law, health, psychology, parenting, hospitality, and more. Please visit my web site....[more]
Joe Pulizzi is a leading writer, speaker, author and strategist for content marketing. Joe, founder of client-vendor matching site Junta42, is co-author of the highly praised book Get Content Get Customers (McGraw-Hill), recognized as THE handbook for content marketing. Awarded “Custom Media Innovator of the Year” ....[more]
Marilyn Suttle is a thought leader and founder of Suttle Enterprises LLC, a personal and professional growth training firm, through which she has presented training workshops and keynotes to thousands across the country. Her client list includes Fortune 500 companies such as Ford Motor Company, Pfizer Corporation, and ....[more]
Lori Jo Vest has been involved in relationship-based sales and customer service for over 20 years, most recently with television production studio Communicore Visual Communciations. She has developed extensive expertise through her work in business-to-business sales positions. In addition, she consults with small busin....[more]
Laurence Vincent is an internationally recognized writer and strategist who has served some of the world’s most beloved brands. His clients have included CBS, Coca-Cola, Four Seasons Hotels, MasterCard, McAfee, Microsoft, Qualcomm, Southwest Airlines, Sony Playstation, The Home Depot, the National Football League, and ....[more]
Biography & Autobiography, Business & Economics, History, Law, Political Science, Social Science, Technology & Engineering
William Jefferson Clinton was born William Jefferson Blythe IV on August 19, 1946 in Hope, Arkansas. His father, an automobile parts salesman, was killed in a car accident three months before he was born. At the age of fifteen, Bill changed his name to that of his stepfather Roger's as a gesture of goodwill to both him....[more]
Art, Biography & Autobiography, Business & Economics, Computers, Juvenile Nonfiction, Law, Nature, Political Science, Psychology, Science, Social Science, Technology & Engineering
Politician and businessman Al Gore was born on March 31, 1948. In 1969, he graduated with a Bachelor of Arts degree in government from Harvard College. He represented Tennessee in the House of Representatives from 1977-1985 and the Senate from 1985-1993. He was Vice-President of the United States from 1993-2001. He is ....[more]
Business & Economics, Mathematics
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