Chris Brogan
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Trust Agents : Using the Web to Build Influence, Improve Reputation, and Earn Trust


How to tap the power of social software and networks to build your business

In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand's influence, reputation, and, of course, profits. Today's online influencers are web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online.

The book shows how people use online social tools to build networks of influence and how you can use those networks to positively impact your business. Because trust is key to building online reputations,, those who traffic in it are "trust agents," the key people your business needs on its side.

  • Delivers actionable steps and case studies that show how social media can positively impact your business
  • Written by authors with over ten years of online media experience
  • Shows you how to build and wield influence online to benefit your brand
  • Combines high-level theory with practical step-by-step guidance

If you want your business to succeed, don't sit on the sidelines. Instead, use the Web to build trust with your consumers using Trust Agents.

Editions (2 of 9) Type:  Sort: 

Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Hardcover
8/1/2009
John Wiley & Sons
ISBN13 : 9780470743089
Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Paperback
8/1/2010
John Wiley & Sons
ISBN13 : 9780470635490

Reader Reviews

ronledfordjr 01/27/10

being new to Online Social Media I found this book both enjoyable and instructive. Written in a casual style and broken down in a very intuitive format "Trust Agent" realy is a manual I can keep close at hand as a reference. I am also finding it informative as I seek my next opportunity.

I liken it to a "How to Win Friends and Influence People" for the digital denizen.
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